What are the shipping costs?
Standard delivery Royal Mail 2nd Class within the UK £3.25 (3-5 working days).
Europe (excluding the Vatican) standard international £4.75 (6-10 working days).
Worldwide standard international £6.75 (10-14 working days).
Orders will be processed within 3-5 days as Surviving Society is a small business with one woman at the helm. If you would like your goods to arrive sooner and/or tracked/signed for, then please contact us where we can discuss your needs.
Please note that Surviving Society does not accept responsibility for additional tax and duty fees that are incurred on goods when shipped from the UK.
Can I return or exchange my order?
If you are not happy with your order you can return your goods within 28 days of the purchase date providing it is in a resaleable condition (unwashed and undamaged).
It is the customer's responsibility to pay for postage on returned and exchanged goods, unless they are faulty or damaged, in which case, please obtain proof of postage so that we can refund you the cost of postage.
If you require a refund or exchange, please email us: firstname.lastname@example.org including your name, order details and delivery/shipping address.